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FAQ's

Faqs

Frequently Asked Questions

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How to buy a product?

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How to send a custom query?

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How work the support policy?

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How can send a refund request?

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My account blocked what can I do?

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Forgot my password how will do reset?

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How to send a custom features request?

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How to open a new account with same email?

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I am downloaded product, can I send refund request?

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How to open a new vendor account for selling product?

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Mobile POS

Why choose myPOS Glass?

Does myPOS Glass work with my smartphone?

myPOS Glass works with a wide range of Android smartphones, the minimal version of which is 8.1. To find out some of the smartphones compatible with the app, check below (this is not the full list as newer devices get added along the way).

Is there a limit to the amount of payments I can accept?

We understand that as a small business owner, the amounts you receive in payments from your customers will vary depending on the product or service you offer. That’s why we’ve made it easy to accept a wide range of amounts! Unlike other solutions on the market, myPOS Glass does not limit you in accepting payments - if the amount of the transaction is above the limit of the contactless payment, the customer will simply need to enter their PIN in order for myPOS Glass to accept and process the payment.

I am trying to accept a payment but my phone does not seem to detect the card. What is the reason for this?

It is possible that the card you’re accepting is not contactless. You should double-check this before proceeding to accept a payment. Simply find the contactless sign on the card and, if it’s visible, you’ll be able to accept the card with your myPOS Glass app. Also ensure that the card you’re accepting is a Visa or Mastercard card.

Where should the customer place his card when I accept a payment with myPOS Glass?

Your smartphone has a special sensor on the back that enables you to accept payments with contactless cards. To accept a payment simply hover or tap the card on the back of your smartphone, above this sensor, and you’re all set! While setting up the myPOS Glass app, you will have the chance to find the exact location of your phone's NFC sensor by tapping More -> Additional settings -> Find NFC reader.

Teams

Awesome Team

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Testimonial

Clients Feedback

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. It is a long established fact that a reader.

PHONE:

+88 1234567890

EMAIL:

mail@example.com

LOCATION:

44 Center USA.

About Company.

DNP Installations can carry out all maintenance on phone and data and phone points in DNP Installations can carry out all maintenance on phone and data and phone.

Contact.

445 Main Street, New York
CA-12325, USA

+00 123 456 7890

example@example.com